Customer support specialist
The main job:
- handle customer complaints, look for their causes and solutions
- solve internal product quality issues, production support in case of quality problems
- participate on company projects of continuous improvement
- visit customers and solve their problems
- prepare business and technical documentation and participation in the implementation of specific customer requirements
- active participation on material tests at the customer
- collaborate with other departments in the company
- participate on trade fairs and exhibitions
We expect:
- high school / university education in technology - also appropriate for graduates
- knowledge of English, knowledge of other language is an advantage
- basic knowledge of ISO 9001 (IATF 16949 - advantage)
- knowledge of resolving discrepancies through an 8D report is an advantage
- basic knowledge of search for solutions of disagreement through 5WHY, Ishikawa advantage
- experience in the quality, plastics or automotive industries is an advantage
- independence, responsibility, active approach to work
- willingness to learn new things, ability to think technically and logically
We offer:
- place of work: Planá nad Lužnicí
- stable international company
- motivating financial evaluation
- professional development and education
- 5 weeks of holiday
- MultiSport card
- English language courses
- flexible working hours
- contribution for pension insurance
- companies canteen
Entry
immediately
Shift
flexible working hours
Employment
indefinite period
Contact person
Ing. Adéla Žáková
+420 381 622 050
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